Crisis Resources Toronto

The following numbers, shelters, and programs listed cover the GTA only. GTA residents can also reference Crisis Resources Ontario, Crisis Resources Canada, or Ressources en cas de crises ou d’urgences for more resources.

This page was last updated on August 4th 2020.

24 Hour Services

Calling the police can have minor to serious consequences for many community members. IBPOC communities are disproportionately harmed by emergency services (police, fire, ambulance) accessed via 911. Below are some alternative emergency services that can provide assistance if you or someone you know needs urgent support:

Hope For Wellness Health Line
Counselling and crisis intervention line for Indigenous people in Canada. Available in English, French, Ojibwe, Cree & Inuktitut.

Assaulted Women’s Helpline
Supports women in violent situations, in multiple languages
1-866-863-7868 (TTY)

Toronto Rape Crisis Centre
416-597-1214 (TTY)

Distress Centres of Greater Toronto
Crisis Line: 416-408-4357
SMS (text): 45645
416-408-0007 (TTY)

Nellie’s - Women and Children
Crisis line: 416-461-1084

Native Women’s Resource Centre

YWCA Women’s Shelter – Women and Children
24-Hour line: 416-929-3316

The Redwood
Crisis Line: 416-533-8538
TTY: 416-533-3736

Support for Male Survivors of Childhood Abuse
A multilingual support line

Gerstein Distress Centre
Free and anonymous mental health helpline: 416-929-5200
They also operate a mobile crisis unit and a limited number of residential crisis beds

York Support Services Network
Immediate crisis response provided by crisis worker via text/phone. Providers developmental disability support services information, child/family support, and also has a mobile crisis team.
Crisis Line: 1-855-310-2673
TTY: 1-866-323-7785

CAMH 24/7 Emergency Hotline
Call: 416-535-8501 (press 2)


Non-24 Hour Support Lines

A free and anonymous peer support line by and for trans people
Available 10am to 4am EST every day of the week

LGBT Youth Line
Operates Sunday-Friday 4:00-9:30pm
1-800-268-YOUTH (9688)

24 Hour Clinics

Sexual Assault/Domestic Violence Care Centre (SA/DVCC)
Located at Women’s College Hospital (Ground Floor Room 1305, 76 Grenville St, Toronto)
WCH walk-in hours are between 7:30 a.m. on Monday to 11 p.m. on Friday. Their team is also mobile to different Toronto ER's at any time with RN’s available 24/7.

Toronto Immediate Help Resource List (by Toronto Rape Crisis Centre/Multicultural Women Against Rape )
Lists hospitals that administer rape kits and shelters in Toronto.
TRCC MWAR Crisis Line: 416-597-8808

Shelters / Drop Ins

Anduhyaun Shelter
Provides emergency shelter to women fleeing violence with or without children. Substance-free, culturally safe, and inclusive environment. Provides individual, sexual assault, and crisis counseling as well as workshops, support services, and cultural ceremonies/Elders.
Call: 416-920-1492 ext. 221

Youth Without Shelter (for folks ages 16-24)
If you are a youth in need of emergency shelter, call for immediate help.
Call: 416-748-0110 (press 0)

Central Family Intake Line (24 Hours)
Centralized hostel access system for homeless individuals and families requiring emergency shelter.

Nellie’s - Women and Children
Crisis line: 416-461-1084

YWCA Women’s Shelter – Women and Children
24-Hour line: 416-929-3316

St. Vincent de Paul Mary’s Home – for women over 16 years old
Main Number: 416 595 1578

The Redwood - for women and children
Crisis Line: 416-533-8538
TTY: 416-533-3736

Ernestine’s Women’s Shelter - for women and children
Crisis: 416-746-3701
TTY: 416-746-3716

Interval House
Provides residency programs for women and children including shelter life and counseling.
Crisis line: 416-924-1491

Street Haven - emergency shelter, supportive housing, and learning centre
Emergency Shelter: 416-967-6060 ext. 224
Toll-Free: 1-844-967-6060

Sistering - 24/7 Hour Drop-In Services at Bloor x Ossington

Women’s Habitat – for women with or without children located in the South Etobicoke Area
Crisis Line: 416-252-5829
TTY: 416-252-0361

North York Women’s Shelter – for women and children located in the North York Area
Crisis Line: 416-635-9630

Gerstein Distress Centre
Free and anonymous 24h mental health helpline: 416-929-5200.
They also operate a mobile crisis unit and a limited number of residential crisis beds.

Resource Centres and Programs (Toronto Based)

Anishnawbe Health Toronto
AHT offers access to health care practitioners from many disciplines including Traditional Healers, Elders, and Medicine People. Ancient ceremonies and traditions, intrinsic to our health care model are available. Our work with the homeless has evolved from early directions of crisis intervention to our current efforts of working with those who seek to escape homelessness. Training programs offer community members the opportunity to learn and grow in a culture-based setting.

Salaam Toronto
An online and drop-in centre dedicated to LGBTQ+ youth in the Muslim community. Completely volunteer-run and provide countless resources for Muslim youth in the GTA to find supportive and safe communities and mental/physical health resources.
Call: 416-904-9721

Dr. Roz’s Healing Place: A Centre for Empowerment and Healing - provides several programs to help survivors of domestic violence move through their trauma and pain towards the path to healing

South Asian Women’s Centre (SAWC) - SAWC’s Violence Against Women Program provides culturally sensitive counselling, information and referral in a variety of languages

Native Women’s Resource Centre of Toronto - a community-based organization dedicated to providing resources and support to urban Indigenous women and their families

Sexual Education Centre - University of Toronto

University of Toronto Sexual Violence Prevention & Support Centre

York University Glendon Women and Trans Centre

York University Centre for Women and Trans People

Ryerson University Centre for Women and Trans People

George Brown Community Care Centre

George Brown Office of Anti-Racism, Equity, and Human Rights Service (OAREHRS)

Brock University Student Sexual Violence Support Centre

Women Recovering from Abuse Program at Women’s College Hospital - The Women Recovering from Abuse Program (WRAP) is an intensive group therapy program with accompanying individual therapy for women who have experienced physical, emotional, sexual abuse and/or neglect in childhood (0-18 years old).

Legal Support

Barbra Schilfer Commemorative Clinic
Legal help in family, immigration, criminal and sexual assault law
Intake Line: 416-323-9149 x 234

Independent Legal Advice for Survivors of Sexual Assault - for residents of Toronto, Ottawa and Thunder Bay; a pilot program for survivors of sexual assault to receive up to 4 hours of legal advice from one or more lawyers by phone or in person. Assault must have taken place in Ontario to be eligible. Must be 16 years of age or older.


Safe TTC App (Free)



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Created by kpalm. Last Modification: Friday September 10, 2021 13:30:09 EDT by kpalm.